What We Do

Warehouse Management

Maximize your warehouse performance with Westbury highly advanced Supply Chain Management Solutions to centrally manage your Online & Offline (B2B, B2C) business using cloud-based warehouse management software.

  • Establishing multiple warehouses across the country
  • State of the art WMS
  • B2C/JIT/B2B Capabilities
  • Inward of material
  • Inward/Outward QC Process
  • Strong process flow for stock accuracy & order execution

Marketplace Onboarding/Integration

Backed by the support of our highly knowledgeable professionals, we have been able to bring forward Marketplace Onboarding Services. Our firm is backed by well-resourced infrastructure and technology to perform these services in a flawless manner. These services are executed by our proficient professionals using the modern technology. While onboarding and integration we will be responsible for following activities:

  • Address registration
  • Catalog listing and creation
  • Linking various warehouses & Stores across all states
  • GST/Address availability for all states
  • Support Marketplace model (MP Logistics) as well as Dropship model (Seller Logistics)

Shoot and Catalogue

We provide Product photography with both the option of Tabletop shoot & Model shoot as per the guidelines of the respective marketplaces along with the best content and customize catalog creation as per your requirements.

  • Product shoots as per brand guides
  • Editing as per various marketplace trends
  • Collaboration with shoot and talent agencies
  • Rigorous QC & Color matching of each product
  • Analyzing sales per SKU for improvising shoot quality
  • Catalog creation and conversion as per marketplace SOPs
  • Manual as well as automated Machine
  • Learning-based catalog creation for cost reduction

Sales & Merchandising

We accomplish your product’s popularity through strong, consistent messaging, and competitive pricing recommendations, by showing an understanding of the consumer’s wants and needs, and through strategic product placement. Throughout every stage of the merchandising process, we keep your long-term goals in mind.

  • Trend analysis
  • Experts’ guidance of new product lines
  • Brand/category level P&L planning
  • Discount planning and co-ordination with marketplace & brands for enhanced sales
  • Monitoring and analyzing the daily rate of sale, days of cover, discount on brand/category level
  • Planning & executing marketing campaigns: banners, product linked advertisement, deal of the day etcetera

Order Fulfillment

We fulfill your order through our network of delivery partners so that it reaches your customer quickly and your branding shines through. Our champions they keep track on below points:

  • Monitoring order flow & execution
  • 100% dispatch within SLA
  • Co-ordination with multiple warehouses/stores
  • Timely dispatch of Prime / F Assured products
  • Regular inventory reconciliation to minimize out of stock cancellation

Returns Management and Claim Processing

We monitor and track your shipments with an aim to reduce Return to Origin (RTOs). RTOs and returns if any are seamlessly managed to ensure they get back to inventory in the shortest time possible.

  • Robust in the warding process with rigorous QCs
  • CCTV equipped warehouses
  • Dedicated team for raising claims for QC reject returns
  • Follow up with Marketplace for payments
  • Liquidation process of QC fail products

Financial Reconciliation

We comprise of a dedicated team providing accounting and financial reporting advice and support to member firms audit and non-audit clients on a wide range of transactions and events.

  • End to end line-wise financial reconciliation
  • Validation of all charges – Commission, Logistics, Payment, Order processing charges based on brand/category
  • Raising tickets and follow up for incorrect charges, delayed payment delayed delivery/returns

Customer Service

Our customer service representative team, they support a brand’s customers via phone, chat, email, messaging, social or other channels. To provide the best experience, customer service agents require specialized skills and qualities including, empathy, efficiency, and the ability to remain calm under pressure. There are two major task they are responsible to do:

  • Solving any customer complaints escalated by the marketplace
  • Attending customer’s questions, reviews, and dispute handling

Coming from the house of unparalleled business expertise, Westbury Kommerce was established with a vision to revolutionize Online Retail Business and Solution space for brands.


Customer Care


Business & Sales Queries



+91 89510 07444
Timing Monday-Friday 10am-07pm


Westbury Kommerce,3rd Floor, Touchdown,Annasandrapalya Main Rd,Industrial Area, HAL, Bengaluru,Karnataka 560037